The Value of Employee Assessment (Part 5 of 5)
Posted by Jim Higgins on Fri, Oct 09, 2009
So... this will wrap up my five-part series on the Value of Assessment. I thought I'd leave you with a few summary thoughts.
As the business environment becomes more competitive, people, not processes and technology, increasingly become the differentiators. As a result, it is more important than ever to implement the best possible assessment systems in order to select, retain and develop talented people.
The value of assessment in this kind of environment is that it gets the "right people on the bus" and the "wrong people off," thereby decreasing the costs associated with bad hires and increasing revenue potential as a result of talented employees. In addition, assessment plays a vital role in employee development as it streamlines the development process by targeting KSAs in need of development.
At the individual level, assessment systems increase the probability of job fit, provide a road map for development, and open the door for rewards and advancement.
Finally, HR needs to become more strategic in influencing the organization's decisions. Assessments can help in this regard because they quantify the value of HR programs and services. In order to demonstrate true value, HR needs to measure the impact of programs on the key metrics driving organizational success.
As always, I welcome your thoughts... let us know if you have any opinions or have a new perspective you can add to this topic!